01 November 2015 Ottawa

Agent Development and QA: Working in Tandem

Ascentify is published in the October 2015 addition of Contact Center Pipeline Magazine, “Agent Development and QA: Working in Tandem”. “BPOs and contact centers are constantly looking at ways to drive efficiencies and increase CSAT and NPS scores. We firmly believe that the associate has the single most... [READ MORE]

30 September 2015 Ottawa

Ascentify releases self-registration portal for Recruiting

Ascentify extends its assessment capabilities to include a self-registration portal for Recruiting activities. “We are continually looking at ways to help streamline the recruiting process for our customers. Candidates can now go on-line, register, and be automatically authenticated in order to begin their... [READ MORE]

27 February 2015 Ottawa

Ascentify attends The International Contact Center Conference and Expo (ICCCE)

Ascentify attended the International Contact Center Conference and Expo (ICCCE) on January 27-28, 2015 at the SMX Convention Center in Pasay City, Philippines. “The theme “Celebrating Success, Reshaping the Future” was perfect for the event. The Contact Center Industry in the Philippines has achieved many... [READ MORE]

27 January 2015 Ottawa

Ascentify launches the Ascentify eSuite

Ascentify launches the Ascentify eSuite. “The success of our solution has warranted a refresh of our product brand and an update to our website. We are extremely proud of the new look and feel and further innovative products will be released in the coming year.” stated Elias Diamantopoulos – CEO Ascentify.

15 January 2015 Ottawa

Doug MacGregor joins Ascentify

Doug MacGregor a passionate e-Learning professional with over 15 years experience in driving the design and development of interactive educational software solutions for both the K-12 and Corporate education markets joins Ascentify. Doug has focused his career on gathering end-user requirements and... [READ MORE]